Return & Refund Policy
We hope that you'll love everything you ordered but, if you are not satisfied, you can return or exchange it within 30 days from the day the package is delivered.
Note: We aren't able to accept returns or exchanges unless they have been authorized by our Customer Service team info@drip4to.shop. We do not accept returned items that were sent back directly without notifying us first. If you want to returns or exchanges, please contact us to provide your Order Number and state the reason. After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.
We're sorry you didn't love your order. Read the instructions below to learn more about returns or exchanges.
Order Cancellation
- For orders canceled within 24 hours of purchase and have not been shipped, we will issue a full refund.
- We will NOT accept an order cancellation request if the orders have been shipped. Please request a return after receiving the package.
- Generally, you will receive a refund within 3-10 business days. (If no refund is received within 14 days, please contact us via email)
Return/Exchange Process
- Items can be returned or exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted.
- Return at no cost to the customer.
- We'll email you once we processed your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 14 days, please contact us via email)
Note: All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there may be no refund. If you run into any issues, feel free to drop us an email at info@drip4to.shop.
For further inquiries:
If you have any further questions, please contact our customer services at: info@drip4to.shop
12138 Central Ave 940 Bowie MD 20721
Phone: +1 (301) 494-1031